Privacy Policy

Effective Date: January 13th, 2024

Passport Photo Toronto ("we," "us," or "our") is committed to protecting the privacy of our customers and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect personal information necessary to provide you with passport photo services. This may include, but is not limited to:

  • Full name

  • Contact information (email, phone number, address)

  • Photographs submitted for processing

  • Payment information

  • Any additional information required for photo compliance (e.g., country-specific requirements).

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver passport photos.

  • To comply with country-specific photo requirements.

  • To respond to customer inquiries or support requests.

  • To process payments and prevent fraud.

  • To improve our products and services.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information:

  • With service providers and contractors who assist in delivering our services (e.g., payment processors, delivery services).

  • When required by law or regulatory authorities.

  • To protect our rights, property, or the safety of others.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Secure storage of physical and digital data.

  • Encryption of sensitive information.

  • Regular security audits of our systems.

While we strive to protect your personal information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we securely delete or destroy it.

6. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information.

  • Request corrections to your personal information.

  • Withdraw consent for certain uses of your personal information.

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These tools collect non-personal information, such as IP addresses and browsing behaviour. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you